was sent to survey the hvac.trane m/n-ycd151b4lodb s/n-j36143358d,put jumpers on test terminals 1&2. after one minute blower motor is energized then economizer. unit would not go into cooling or heating.tried putting jumpers on for 2 to 3 seconds trying to cycle unit &that would not work.since i work fo a competitor unable to get help from trane tech support in ohio.after 30 to 45 minutes of trying, unit finally went into cooling & heat.is this normal?.controls are trane tracer no stats,just sensors,don't know if that matters.i only have two years of experience on carrier,none with trane.also how do you tell the date of manufacture by the m/n & s/n.any help would be greatly appreciated