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Please, help me decide on a 2 Trane HVAC units

5.1K views 14 replies 3 participants last post by  pecmsg  
#1 · (Edited by Moderator)
Need 2 units, a 2 ton and a 3 ton to replace a 16 years old carrier system.
Company A: has 23 years with 400 plus Google reviews(4.8 ratting) and one open BBB compliant in past 12 months/3years. Most of low rating google reviews based on problem with new install. Also, has a comfort specialist recognition by Trane. Offering me XL condensers with TEM6 air handler. When I asked for TEM8, company response was TEM6 and TEM8 are identical with only difference TEM8 is a communicating Air handler which is useless and basically waste of money since the condenser is a non communicating XL and must be in XV communicating category to gain the benefit.
they offered 3 Ton : 4TWX7036E1000A, TEM6A0C36H31SC and 2 Ton: 4TWX8024A1000E, TEM6A0B24H21SC both units with a Trane thermostat 824

Company B: has 21 years with 400 plus Google reviews(4.9 rating) and NO BBB complaint in past 12months/3years. Most of low google rating related to scheduling problems or front office staff glitches. Also, NO comfort specialist status by Trane. Offering me XR condensers with TEM8 air handler. Stating that TEM8 are quiet variable speed blower motor and communicating capabilities to the Smart Trane 834 Thermostat, thus, giving me better humidity control, more quiet, and comfortable.
They offered 3 Ton: 4TWR6036N1000, TEM8A0C36V31D and 2 Ton: 4TWR6024N1000, TEM8A0B24V21D Both units with a Trane thermostat 824 for **** more for the whole 2 units compared to Company A

Which company offer the better system for my 10 months use per 12months year. Please, give me advice who is more accurate as I find there statements are opposite to each other. When I seeked Trane help, there was no help and they referred me back to the dealers. Please, give me advice on what to ask for before signing the contract? What to look for during install? What is the right decision? I do not want headache/ problem install. I am dreading this and hate the whole experience. both air handlers in closet attic. and I have hardwood floors. and I am fearing the ripping off the old equipment and replacing the new one will tear down my home. Which company is stating the accurate advice?
Thank you immensely for all your thoughts, help, and time.

Please leave all pricing out of your posts as it is not allowed by forum rules - thanks.
 
Discussion starter · #3 ·
Thank you Bazooka Joe for your replay

company A offered 2 years labor warranty while company B with the XR system offered 1 year labor warranty. Neither companies mentioned the Federal Tax Credit program. Does this something the contractor apply for on my behalf or I am the one to apply on my own. ( I do not know how it works).

When you said (All look to be AHRI matched systems) what do you mean by that and what is these numbers mean ( 209068098, 7559637, 209068080, 209068072) Sorry an ignorant person here.

Looks like the 4TWX8 ( XL18i ) is a recently discontinued *********** that explains it was priced on the low side? if it is discontinued, how I am to get parts if needed, God forbid.

Please, tell me the advantage of TEM8 vs TEM6 . Does really the TEM8 works better for Units in option company B?
 
Discussion starter · #5 ·
I did look at this pdf about the air handlers before and the only difference between them is that TEM8 has ComforLink II or 24V connections. I tried to look at what is the advantage or functions of ComfortLink II or 24 V connections but to no avail. A quick google search about 24 V connections took me that most modern day smart Thermostat has 24 V connections.


I understand what you are saying by taking each number and searching it on the AHRI site to look up the specific system info such as SEER?SEER2... etc as you mentioned above. But, When you said System needs to be AHRI matched, where did you find these (209068098, 7559637, 209068080, 209068072)
 
Discussion starter · #7 ·
Thank you so much Bazooka Joe. You taught me so much today. I am learning how to use the AHRI website. Question, can you search by model number of the air handler or it just work with the model number of the condenser. Because I tried TEM8A0b24v21D and only typed TEM8a024 and it rejected. I removed the 24v21d and it still reject it. But when I try the condenser model number search it give me options and does not kick it out. For example, my condenser model number search came up with 50 pages with 500 options, I kept scanning the options till I found the one with the matching indoor air handler number and that gives me the AHRI reference number. Is there a more efficient way to search the AHRI reference number? and can you search by air handler model number or just the condenser model number.

Thank you
 
Discussion starter · #10 ·
You said, The Contractors should have given you the AHRI number,********* in my case 3 different contractors with 3 quotes for 2 units each and none mentioned the AHRI number. But, now I will ask.

(Another reason to list those model numbers and even the AHRI number on the contract is we have had HO come here that signed a contract and the Contractor installed different pieces than what was listed without telling the HO. One Contractor installed three different pieces and sizes than what the contract said and never said anything to the HO! ( Furnace, indoor coil and outdoor unit, and the outdoor unit was suppose to be a 2 stage and they installed a single stage outdoor unit, if memory serves me correct. )
That would be horrible. That is very sad that some contractors would do something like this. I guess anything can happen.

To make sure I understood you correctly, to narrow the results, I should type partial numbers of the condenser along with the partial number of the air handler unit. ( I tried that and did not work, do you sperate by a space between the 2 model numbers)


Clearly, the AHRI reference number is important piece of information as you explained to me. For one thing, company A, gave me the specs to the 2Ton unit which is not in production any more as a 17.0 SEER2. but by looking at the AHRI certificate it is listed as 15.2 SEER2. That is a Big difference. and not accurate info on the contract.

I would like to reflect back on an earlier statement you shared in the first replay, "Less complicated system are nice, Is that what you want?" do you mean XR category is less complicated that XL. Is that because, XR units is less expensive to repair or have more attainable parts. What are you referring to as less complicated and what makes it nice?
 
Discussion starter · #12 ·
***You add the partial accurate model number of the outdoor unit in the outdoor unit section and you do the same for the indoor unit, add a partial accurate model number in the indoor section of the site, **** I found out what is going on. I think you are speaking of searching under the quick search criteria where it open a window on the left where you see the outdoor section and the indoor section you are speaking of. I being new to the site was just searching on the first page with the one big box felid to type the model number and circle if I am searching by and AHRI reference number or circle if is by model number. I see what you are talking about now. Ok. I am not just learning how to use this forum, but also how to use the AHRI site.

Good night my friend. Sweet dreams.
 
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