Need 2 units, a 2 ton and a 3 ton to replace a 16 years old carrier system.
Company A: has 23 years with 400 plus Google reviews(4.8 ratting) and one open BBB compliant in past 12 months/3years. Most of low rating google reviews based on problem with new install. Also, has a comfort specialist recognition by Trane. Offering me XL condensers with TEM6 air handler. When I asked for TEM8, company response was TEM6 and TEM8 are identical with only difference TEM8 is a communicating Air handler which is useless and basically waste of money since the condenser is a non communicating XL and must be in XV communicating category to gain the benefit.
they offered 3 Ton : 4TWX7036E1000A, TEM6A0C36H31SC and 2 Ton: 4TWX8024A1000E, TEM6A0B24H21SC both units with a Trane thermostat 824
Company B: has 21 years with 400 plus Google reviews(4.9 rating) and NO BBB complaint in past 12months/3years. Most of low google rating related to scheduling problems or front office staff glitches. Also, NO comfort specialist status by Trane. Offering me XR condensers with TEM8 air handler. Stating that TEM8 are quiet variable speed blower motor and communicating capabilities to the Smart Trane 834 Thermostat, thus, giving me better humidity control, more quiet, and comfortable.
They offered 3 Ton: 4TWR6036N1000, TEM8A0C36V31D and 2 Ton: 4TWR6024N1000, TEM8A0B24V21D Both units with a Trane thermostat 824 for **** more for the whole 2 units compared to Company A
Which company offer the better system for my 10 months use per 12months year. Please, give me advice who is more accurate as I find there statements are opposite to each other. When I seeked Trane help, there was no help and they referred me back to the dealers. Please, give me advice on what to ask for before signing the contract? What to look for during install? What is the right decision? I do not want headache/ problem install. I am dreading this and hate the whole experience. both air handlers in closet attic. and I have hardwood floors. and I am fearing the ripping off the old equipment and replacing the new one will tear down my home. Which company is stating the accurate advice?
Thank you immensely for all your thoughts, help, and time.
Please leave all pricing out of your posts as it is not allowed by forum rules - thanks.
Company A: has 23 years with 400 plus Google reviews(4.8 ratting) and one open BBB compliant in past 12 months/3years. Most of low rating google reviews based on problem with new install. Also, has a comfort specialist recognition by Trane. Offering me XL condensers with TEM6 air handler. When I asked for TEM8, company response was TEM6 and TEM8 are identical with only difference TEM8 is a communicating Air handler which is useless and basically waste of money since the condenser is a non communicating XL and must be in XV communicating category to gain the benefit.
they offered 3 Ton : 4TWX7036E1000A, TEM6A0C36H31SC and 2 Ton: 4TWX8024A1000E, TEM6A0B24H21SC both units with a Trane thermostat 824
Company B: has 21 years with 400 plus Google reviews(4.9 rating) and NO BBB complaint in past 12months/3years. Most of low google rating related to scheduling problems or front office staff glitches. Also, NO comfort specialist status by Trane. Offering me XR condensers with TEM8 air handler. Stating that TEM8 are quiet variable speed blower motor and communicating capabilities to the Smart Trane 834 Thermostat, thus, giving me better humidity control, more quiet, and comfortable.
They offered 3 Ton: 4TWR6036N1000, TEM8A0C36V31D and 2 Ton: 4TWR6024N1000, TEM8A0B24V21D Both units with a Trane thermostat 824 for **** more for the whole 2 units compared to Company A
Which company offer the better system for my 10 months use per 12months year. Please, give me advice who is more accurate as I find there statements are opposite to each other. When I seeked Trane help, there was no help and they referred me back to the dealers. Please, give me advice on what to ask for before signing the contract? What to look for during install? What is the right decision? I do not want headache/ problem install. I am dreading this and hate the whole experience. both air handlers in closet attic. and I have hardwood floors. and I am fearing the ripping off the old equipment and replacing the new one will tear down my home. Which company is stating the accurate advice?
Thank you immensely for all your thoughts, help, and time.
Please leave all pricing out of your posts as it is not allowed by forum rules - thanks.