Ok...so just moved in to new house with two Water Furnace Premier zones (3 ton upstairs and 4 ton downstairs). The 3 ton upstairs units has been having problems since we've moved in, and just recently found out that the previous owners and the original owners have had problems with this particular unit from essentially day one. The issue that I'm having at the moment is a "water flow" problem. Tech (water furnace dealer) came and said he needed to "juice" the system...did so, paid him and problem went away...for about a day or two. Problem is now back and need to know a) can't I just add water to the system? Seems the connections are straight forward (BTW, I can't find an owners manual for the unit). b) why would the unit continue to have a "water flow" issue? For the record, I do not know if it's a closed or open loop system...is there anyway to tell looking at the unit itself?
Next, the coil has (and probably will again) iced up, causing the compressor to shut down and run on straight aux heat. This isn't good for a number of reasons not the least of which is my electric bill is going to be through the roof. Tech couldn't check the refrigerant level because they had to move "something" (don't remember the name) from once port to the port where one would check refrigerant levels...so he "guessed" and added 2 pounds (seems iffy to me), again I paid (375) and again, it was good for about a day and then iced up again, shut down the compressor and went back to aux heat. He came back, and said that they needed to replace a "TX (sp?) valve", and while at it, discharge all the refrigerant and refill it...cost $2500.
I'm starting to wonder, a) should I find another dealer? b) since this unit has had problems since day one should I even fix it. c)Buy a new 3 ton unit?
Any thoughts on all of this are appreciated.
Omni
Next, the coil has (and probably will again) iced up, causing the compressor to shut down and run on straight aux heat. This isn't good for a number of reasons not the least of which is my electric bill is going to be through the roof. Tech couldn't check the refrigerant level because they had to move "something" (don't remember the name) from once port to the port where one would check refrigerant levels...so he "guessed" and added 2 pounds (seems iffy to me), again I paid (375) and again, it was good for about a day and then iced up again, shut down the compressor and went back to aux heat. He came back, and said that they needed to replace a "TX (sp?) valve", and while at it, discharge all the refrigerant and refill it...cost $2500.
I'm starting to wonder, a) should I find another dealer? b) since this unit has had problems since day one should I even fix it. c)Buy a new 3 ton unit?
Any thoughts on all of this are appreciated.
Omni