A fun anecdote that helps flesh out the N2 discontinuation thing.
I was a NEW JCI guy, and they had rolled out a forum, similar to Niagara Central. As I trolled around there, I got my hands on the original HVAC-Pro install CD from the pile at the local branch and installed. I noticed there was an animated character that was like the old Clippit paperclip assistant from MS office, but was busted (if that reference means nothing to you, google it youngsters). so I decided to see if I could fix that - it took maybe 30 minutes and it was working and I thought 'this might be something to put on that forum'. So I did. Posted Screenshots and such.
Directly the next day I got a call at like 6;15 am as I was driving to a jobsite. It was someone from a Milwaukee number whose name I did not recognize. He was SEETHING angry. He told me tersely that he had seen my post on the forums and that if I posted any more content that in any way keeps N2, related tools or content relevant or functional will result in disciplinary action up to and including immediate termination.
Uh.... who is this again?
Anyhow, it was really not hard at all to NOT help anyone... so I let it be. I am new, I do not know nuthin about nuthin, maybe 3 or 4 mos at JCI.
Around 3 months later I was in Baltimore at a training with a guy that actually seemed sane and so I asked him about that. He got this 'Aww Geeze not again...' look on his face and asked me who it was. I told him and he just said 'There are powers that want N2 to die off. What he did is not appropriate, there is an internal HR department that you not only can but SHOULD turn him in to. Report it immediately and you are covered.' I had never worked at a large company so that was news to me at the time.
This was around 2013, give or take a year.
The caller whose name I do not remember was in a product development division at JCI - randomly calling controls technicians out of state at all hours threatening to fire people. Freakish. I cannot imagine the day to day over there. It was bad enough at the branch.
The saddest part is that there are people that are so drunk on the blue cool-aid that they view their efforts as not only meaningful but so critical that this sort of action is warranted.
Anyhow, every little bit fleshes out the whole thing a little - like repeated conversations where JCI says - nope, not possible, and Sam respectfully saying 'Actually we are doing it now....' Then lo and behold controllers come out. it is all parts of the puzzle.