I am regular citizen/customer. I have to disagree that we always go for the lowest price. Look at automobiles, a cup of coffee and electronic devices. we don't always buy the cheapest thing. Even when it comes to services like hotel stays we want a good value for our dollar. Please educate the public on how to recognize the Hack vs the qualified professional and the benefits of having the professional vs the Hack. We take the lowest bid if we think the service is the same. Who wouldn't? I am looking for HVAC installs for 2 single family homes in ST Louis. Can you please tell me who can do the job correctly? I read your messageboard and while educating it was terrifying, especially reading about how the installs seem to be horrible a good majority of the time. Thanks