Hello all,
After many hours arguing with my wife, I find myself here, appealing to your opinion on what is going on with our home's 6 year old HVAC system.
-First, a brief history-
⚫ Bought the house with brand new HVAC in 2015.
⚫ In the attic is our air handler / furnace with a drip tray underneath. It is Rheem model RHLP-HM3617JA.
⚫ Outside is our compressor / condenser and fan unit. It is Rheem model 13PJL36A01.
⚫ We also have a drip line that extends from our drip tray from the attic, to our back deck.
⚫ In 2015 when we moved in, I installed a Nest Learning Thermostat myself, following instructions from the Nest manual. Heat and Cool seemed to work fine, but despite lots of reading, I was never able to get the Nest to simply "turn on" the fan for simple circulation (without heat or cool). I decided I could live without that and moved on with our lives.
Okay. Fast forward to August 24, 2021. No HVAC issues in the entire six years. That day, I noticed it was getting very warm in the house despite the AC being on. It took only a few moments to realize that no air was blowing out of the vents, despite the Nest indicating that cool mode was running. I checked the outdoor unit and it seemed to be spinning and make all the usual noises.
Contacted a few HVAC technicians and two of them said the same thing: your blower motor stopped working. $ later on August 27, we had a new blower motor. The system seemed to be working as usual.
By Oct 21, I noticed that the drip line over our back deck that NEVER dripped in the past 6 year, was suddenly dripping water all the time. Upon inspection, I noticed the drip tray under the air handler/furnance was full of water. My wife being 9 months pregnant, this got ignored until it became a major problem the night before her scheduled C-section. Suddenly water was coming through the ceiling in our room, right over the babies crib area. The drip tray was overflowing.
We went to the hospital while the in-laws stayed behind and contacted the same service technician who said our drip line was installed incorrectly and clogged. Keep in mind, this drip line had been around for 6 years and never an issue. But hey, now they say it's installed wrong. $ later, we had a new drip line.
I find it incredibly dubious that after 6 years of operation, this new problem magically occurred 8 weeks after we had a new blower motor installed.
Now that it's been three months since the new blower motor has been installed, wife and I have noticed a STARTLING increase in our monthly electrical use. Here is the comparisons of the last three months compared to those same periods in 2020:
2020 > 2021
-August period-
$xxx> $xxx
944kwh > 1642kwh
-September period-
$xx > $xxx
423kwh > 1755kwh
-October period-
$xx > $xxx
689kwh > 1450kwh
*note this energy cost only - no other water, sewer, or taxes have been included. Cost per kWh varied nominally with no large increases.
This has really astonished me. Extrapolate this over 5 years and suddenly we're staring down $xxxx additional in electrical costs. So we call up the original service techs and ask for a complimentary evaluation. That tech says the system and blower motor are working fine, but that the problem is with our heat pump. Keep in mind, we did not run the heat at all in August, September, or October. And while I understand a heat pump can work in two directions, I was not understanding what he was talking about and was dissatisfied with his proposed resolution. He wanted more money to further diagnose the issue since it was not related to the blower motor. We refused.
We called a new service tech and he said the problem is, is that our heat strip relays aren't functioning properly and that the heat strips are randomly staying on sometimes. He didn't even mention the heat pump at all. He said the heat strips pull 4 amps when they're on. He said he measured the blower motor and its pulling 2 amps and working fine.
Well, I tried to do the math (hopefully correctly) and even if those heat strips ran 24 hours a day, that would still only be 345kwh in a month. So I'm having trouble believing that this is the cause of monthly electrical use that has, in some cases, gone up by 5X.
We have no new appliances or any other new habits.
So please help me understand what you may think is going on with our system.
Could the new blower motor be the cause of the issue?
Could replacing it with the wrong kind or installing it incorrectly result in a sudden and large quantity of condensation and high energy bills?
Could this all be related?
Or is our system just happening to be failing in all sorts of different ways at the same time?
Could heat strips being on randomly result in using 1332 more kWh hours when compared to last year during the same period?
Any suggestions on what to do next if you owned this home?
After many hours arguing with my wife, I find myself here, appealing to your opinion on what is going on with our home's 6 year old HVAC system.
-First, a brief history-
⚫ Bought the house with brand new HVAC in 2015.
⚫ In the attic is our air handler / furnace with a drip tray underneath. It is Rheem model RHLP-HM3617JA.
⚫ Outside is our compressor / condenser and fan unit. It is Rheem model 13PJL36A01.
⚫ We also have a drip line that extends from our drip tray from the attic, to our back deck.
⚫ In 2015 when we moved in, I installed a Nest Learning Thermostat myself, following instructions from the Nest manual. Heat and Cool seemed to work fine, but despite lots of reading, I was never able to get the Nest to simply "turn on" the fan for simple circulation (without heat or cool). I decided I could live without that and moved on with our lives.
Okay. Fast forward to August 24, 2021. No HVAC issues in the entire six years. That day, I noticed it was getting very warm in the house despite the AC being on. It took only a few moments to realize that no air was blowing out of the vents, despite the Nest indicating that cool mode was running. I checked the outdoor unit and it seemed to be spinning and make all the usual noises.
Contacted a few HVAC technicians and two of them said the same thing: your blower motor stopped working. $ later on August 27, we had a new blower motor. The system seemed to be working as usual.
By Oct 21, I noticed that the drip line over our back deck that NEVER dripped in the past 6 year, was suddenly dripping water all the time. Upon inspection, I noticed the drip tray under the air handler/furnance was full of water. My wife being 9 months pregnant, this got ignored until it became a major problem the night before her scheduled C-section. Suddenly water was coming through the ceiling in our room, right over the babies crib area. The drip tray was overflowing.
We went to the hospital while the in-laws stayed behind and contacted the same service technician who said our drip line was installed incorrectly and clogged. Keep in mind, this drip line had been around for 6 years and never an issue. But hey, now they say it's installed wrong. $ later, we had a new drip line.
I find it incredibly dubious that after 6 years of operation, this new problem magically occurred 8 weeks after we had a new blower motor installed.
Now that it's been three months since the new blower motor has been installed, wife and I have noticed a STARTLING increase in our monthly electrical use. Here is the comparisons of the last three months compared to those same periods in 2020:
2020 > 2021
-August period-
$xxx> $xxx
944kwh > 1642kwh
-September period-
$xx > $xxx
423kwh > 1755kwh
-October period-
$xx > $xxx
689kwh > 1450kwh
*note this energy cost only - no other water, sewer, or taxes have been included. Cost per kWh varied nominally with no large increases.
This has really astonished me. Extrapolate this over 5 years and suddenly we're staring down $xxxx additional in electrical costs. So we call up the original service techs and ask for a complimentary evaluation. That tech says the system and blower motor are working fine, but that the problem is with our heat pump. Keep in mind, we did not run the heat at all in August, September, or October. And while I understand a heat pump can work in two directions, I was not understanding what he was talking about and was dissatisfied with his proposed resolution. He wanted more money to further diagnose the issue since it was not related to the blower motor. We refused.
We called a new service tech and he said the problem is, is that our heat strip relays aren't functioning properly and that the heat strips are randomly staying on sometimes. He didn't even mention the heat pump at all. He said the heat strips pull 4 amps when they're on. He said he measured the blower motor and its pulling 2 amps and working fine.
Well, I tried to do the math (hopefully correctly) and even if those heat strips ran 24 hours a day, that would still only be 345kwh in a month. So I'm having trouble believing that this is the cause of monthly electrical use that has, in some cases, gone up by 5X.
We have no new appliances or any other new habits.
So please help me understand what you may think is going on with our system.
Could the new blower motor be the cause of the issue?
Could replacing it with the wrong kind or installing it incorrectly result in a sudden and large quantity of condensation and high energy bills?
Could this all be related?
Or is our system just happening to be failing in all sorts of different ways at the same time?
Could heat strips being on randomly result in using 1332 more kWh hours when compared to last year during the same period?
Any suggestions on what to do next if you owned this home?