[flemsteele]

Has anyone tried to renew their Trane Eagle subscription.......only to be told that Trane is no longer selling/supporting Eagle for mechanical contractors!! This is bullsh*t!! Talk about getting hostile to independents! Now if you want a service bulletin you have to call the branch office? Just when you thought it could not get worse.

 

[supertek65]

eagle

I have renewed my eagle software a few months ago, but was told it would be obsolete soon.
That sucks!!!!!!!!!!!
Frank

 

[ej45]

Relax guys, At Trane parts ask for an ID and password for comfortsite. You can get info, parts CATS, part inventory, and order parts. Trust me its better.

 

[absrbrtek]

It wouldn't surprize me but

I was told about 2 years ago the CD version was going to be obsoleted and replaced by a web based subscription service. The information would remain the same, however you would just download the info you needed. I will call my Trane supplier on Monday.

 

[kwillmech]

Relax guys, At Trane parts ask for an ID and password for comfortsite. You can get info, parts CATS, part inventory, and order parts. Trust me its better.

www.ComfortSite.com
Trane Parts Store can sign you up.
What are you waiting for?

 

[drivewizard]

www.ComfortSite.com
Trane Parts Store can sign you up.
What are you waiting for?

BS, I will never sign up. I work for Trane, and if they discontinue Eagle, well,
I guess I will be missing out on a lot of Service Bulletins.
I live in the country and get intenet service over dial up at 28.8 on a good day.

I doubt they will do away with Eagle completely. There are still quite a few of us that don't go to the office but once every couple weeks and cant get fiber optic or cable at the house.
Even if I could, I really don't want to spend my evenings purusing and downloading service bulletins.

 

[r404a]

BS, I will never sign up. I work for Trane, and if they discontinue Eagle, well,
I guess I will be missing out on a lot of Service Bulletins.
I live in the country and get intenet service over dial up at 28.8 on a good day.

I doubt they will do away with Eagle completely. There are still quite a few of us that don't go to the office but once every couple weeks and cant get fiber optic or cable at the house.
Even if I could, I really don't want to spend my evenings purusing and downloading service bulletins.

But Comfortsite is so much better than Eagle, IMHO

 

[drivewizard]

it may very well be, but, if I am on a job and need a service bulletin 99.9% of the time I don't have access to the internet at that site.
If I wait till I get home, then I am looking stuff up on my own time. Which I seem to do alot of the time anyway, but this would double or triple that time.
Plus I do not have the option of getting anything faster than dial up access, maybe I could get the company to pay for Satellite Internet?
Wonder how that would go over on my next expense report???

 

[kwillmech]

Welcome to the 21st Century.

 

[controldude]

See your mgr and get the verizon wireless card you can get to the portal anywhere you can get phone reception and the connection is faster than standard dsl.

 

[slimwoodie]

I'm using Verizon ..Nationwide Access ...to read this ...

 

[hvacowboy]

Well I can't speak for franchise offices, but corp owned office all techs have laptops with wireless, so I just find a hotspot and use my VPN client to access My Standard and E library, and our office is doing a trial on sprint broadband cards, if all goes well all laptops will have broadband cards, then no access issues. Lets hope!

 

[kwillmech]

Yes I think a Trane employee would know this. I have Verizon in mine as well.

 

[slimwoodie]

Well I can't speak for franchise offices, but corp owned office all techs have laptops with wireless, so I just find a hotspot and use my VPN client to access My Standard and E library, and our office is doing a trial on sprint broadband cards, if all goes well all laptops will have broadband cards, then no access issues. Lets hope!

can we have yer login and password ..???

 

[hvacowboy]

Sorry, I guess I was mostly addressing Red Dot tech concerns, looks like former contractor eagle subscribers will have to use comfortsite as earlier mentioned.

 

[drivewizard]

See your mgr and get the verizon wireless card you can get to the portal anywhere you can get phone reception and the connection is faster than standard dsl.

I inquired about that already, my supervisor has it thru Nextel and says it is not that fast. He is not real impressed.
Maybe Verizon is better? Didn't nextel and Verizon merge or was that Sprint?
Can't keep up with all the Mergers anymore.
We are not a company store, still franchise.
I will check on the Verizon deal, Thanks.

 

[jimbob73]

Technician newsletters that you get in your home mailbox keeps us updated with whats going on now and in the future. The new wireless laptops were talked about a while back, But I guess you have to read the newsletter to know about it.
So when you complete all your field reports, inspection logs, refrigerant management reports, vehicle safety audits, pure safety training, and quality logs, What's another 5 minutes to read the newsletter.

So much paperwork, How do you have time to worry about eagle

 

[incontrol]

Will Eagle run with XP? I get the search box open but when I search it says to insert disk xx , so I do and click 'View' but nothing happens. I've tried running in windows 98 compatiblity mode also. Is there any way to decipher what the file names are? If I can search and get the filename I can go get it off the disk myself. It seems to be running OK with the older files, but the newer disks in PDF format don't come up.

Is there a charge for the web based? I just use my CDs from a couple years ago since not much has changed. I need a copy of RT-SVD03D-EN