My boss asked me to come up with a list of tools that a service technician should have on their trucks - help, please and thank you!
Tools service techs should carry on their trucks
Lee0412
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Block of wood, has many uses.
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All the tools they need to do the job.
The world is full of sheep, try not to join the flock.
The world is full of sheep, try not to join the flock.
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590 Posts
What kind of work?
The tools will depend based on the work, and type of equipment.
I do commercial/industrial. We service boilers, chillers, server rooms, heavy refrigeration etc.
What each of carry WILL vary, even in the same service department.
But, what I carry will be significantly different than a residential tech.
As mentioned, make a list with intended work and equipment, you'll get help.
Chase
The tools will depend based on the work, and type of equipment.
I do commercial/industrial. We service boilers, chillers, server rooms, heavy refrigeration etc.
What each of carry WILL vary, even in the same service department.
But, what I carry will be significantly different than a residential tech.
As mentioned, make a list with intended work and equipment, you'll get help.
Chase
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7,476 Posts
Been meaning to put one on the truck for ages for those damn Lennox units with the lip in the back you have to catch for the blower housing. Gets damn hard on the bigger ones. Also those goofy old orange units that Sears distributed with four bolts coming in on the side and you have to somehow hold the blower up and catch the back two.
Thanks for reminder.
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346 Posts
I have a couple of short bits that are good for propping things up or to rest things against when drilling etc, plus a longer piece of 3"x2" that is good as a level, propping doors open, i have tied compressors to it to make it easy to carry them, i was on a farm last week and used one to sit my tool box on so it didn't get covered in sh!t...
Whatever you come up with, you'll constantly be adding and subtracting tools, equipment, and supplies. You can break it down by groups: safety, site gear, cleanup, access (ladders & adjuncts), chemicals and supplies, parts inventory, etc. then job specific tools. For instance, take each aspect of an installation and lay out that gear. The company should have a written policy manual on all this btw meaning truck stock, min. required tech tools and who pays for tools, SOPs on how your company does things (e.g, nitro-braze, micron gauge, etc.). Do same for service or whatever will be performed out of this vehicle. Then conduct a gap analysis identifying what's missing. Write the specs. for what is needed along with any protocols on how to do certain operations and present to mgt. If they don't do it then its on them if things don't work smoothly Complete and On Time.
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It's crazy what the shop will ask you (the tech) to provide in order to do the work for them (the shop).
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Is it? If I don't have the tools required to do the job, I sit home and the guy, with the tools to complete the job, works. It is my opinion as a commercial service tech, the shop supply you with a recovery machine and cylinders. Everything else is up to the tech. If you're doing install or construction work, then I'm sure the shop should pony up for more specialized tools.
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Best answer ever.
If you don't have the tools, I'll come do the job for ya. Then, I'll send you to Lowes to get the proper tools.
If you don't have them a second time. Go home.
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Ok, assume all tools in the truck aside from the recovery machine/cylinders(in my case I own these as well.) belong to the tech, who then covers the cost of replacing equipment due to wear?
Should I, as the tech pay for the tools that the company uses to make $$? Why not supply the service truck as well?
I have no issue making the initial purchase of the specialty tools that we need for the job but as those tools age and break I object to having to replace them at my expense.
In my location, the tools that a refrigeration mechanic is required to supply according to the union(s) are only the basic hand tools, tool box, manifolds and a 50' extension cord.
I'm curious to see how you guys feel about this.
Should I, as the tech pay for the tools that the company uses to make $$? Why not supply the service truck as well?
I have no issue making the initial purchase of the specialty tools that we need for the job but as those tools age and break I object to having to replace them at my expense.
In my location, the tools that a refrigeration mechanic is required to supply according to the union(s) are only the basic hand tools, tool box, manifolds and a 50' extension cord.
I'm curious to see how you guys feel about this.
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27,059 Posts
My shops have paid for replacement or a portion of the cost of replacement of specialized tools, depending on circumstances. My hand tools are Craftsman so those are free replacement anyway.
I also have a few tools that were specific to the job and billed to the job. I guess "technically" the customer owns those even though they're in my possession.
I also have a few tools that were specific to the job and billed to the job. I guess "technically" the customer owns those even though they're in my possession.
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Our Local only asks for a total of 4 specific hand tools. They're Plumbers tools by the way. Anything can be viewed as something, let's say you're given $1/Hr extra to use your tools, that goes a long way over a years time.
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