We have a Trane XL 1200 Central A/C unit. I think it is about 7 or 8 years old. Baltimore Gas and Electric came over an installed a Peak Usage Cycling Switch. When they were done the A/C unit was left with a blown compressor.
The installer says nothing he did could have caused the blown compressor.
We are in Baltimore, and the wheather is cold enough that we stopped using AC a few weeks ago - it worked very well for the whole Summer. Today it is about 50 degrees.
Here is what happened based on what I know:
1 - The installer came and did the install without shutting the breaker inside the house - he pulled the outdoor breaker by the unit.
2 - He finished and told my wife the indoor breker must be off since there was no power. We were not aware of the breaker being tripped - would we see something on our thermostat?
3 - My wife reset the breaker, but it tripped immediately.
4 - The installer said that he heard the compressor or fan motor kick in and then die with smoke.
5 - The installer said that the breaker must have been off before he got there, and the thermostat must have been set to cool so that when my wife reset the breaker the compressor immediately went on and because it was cold (50 degrees) it caused the compressor to die. I do not think the breaker was tripped before he got there, and I know the thermostat was set to heat not cool.
6 - I got home and the installer showed me all the splices he did and insisted nothing he did could have caused the problem.
7 - They are going to send a technician first thing in the morning, but they think we are responsible.
Questions:
1 - Is it possible that something the installer did could have caused this?
2 - Is 50 degrees to cold for the compressor to run? (I the supervisor how they could fix it tomorrow if it will be the same teperature - how will they be able to turn it on? The supervisor didn't have a good answer.)
3 - How could the A/C have had anything triggered if our thermostat was set to heat?
4 - Any advice or genral comments? Anything I can check on my own?
I am sorry for the long winded post, but I wanted to provide as much detail as possible. Thanks!
The installer says nothing he did could have caused the blown compressor.
We are in Baltimore, and the wheather is cold enough that we stopped using AC a few weeks ago - it worked very well for the whole Summer. Today it is about 50 degrees.
Here is what happened based on what I know:
1 - The installer came and did the install without shutting the breaker inside the house - he pulled the outdoor breaker by the unit.
2 - He finished and told my wife the indoor breker must be off since there was no power. We were not aware of the breaker being tripped - would we see something on our thermostat?
3 - My wife reset the breaker, but it tripped immediately.
4 - The installer said that he heard the compressor or fan motor kick in and then die with smoke.
5 - The installer said that the breaker must have been off before he got there, and the thermostat must have been set to cool so that when my wife reset the breaker the compressor immediately went on and because it was cold (50 degrees) it caused the compressor to die. I do not think the breaker was tripped before he got there, and I know the thermostat was set to heat not cool.
6 - I got home and the installer showed me all the splices he did and insisted nothing he did could have caused the problem.
7 - They are going to send a technician first thing in the morning, but they think we are responsible.
Questions:
1 - Is it possible that something the installer did could have caused this?
2 - Is 50 degrees to cold for the compressor to run? (I the supervisor how they could fix it tomorrow if it will be the same teperature - how will they be able to turn it on? The supervisor didn't have a good answer.)
3 - How could the A/C have had anything triggered if our thermostat was set to heat?
4 - Any advice or genral comments? Anything I can check on my own?
I am sorry for the long winded post, but I wanted to provide as much detail as possible. Thanks!