You need to do and Ice Probe sound test, go into the following menus: service/real time date/time and temp, scroll all the way down untill you see the 100hz and 120hz. there will be numbers next to them. See if the numbers go up when you scratch the probe 'bump' If they do the probe is ok.
What is the software version? go Menu/machine info/ Main SW ver.
If the probe does react properly and after the 6 min lock in is over and it still will not switch into a harvest mode you might be looking at a new board.
The water pump thing can cause random freeze ups
Diagnostics
1. Turn off power and inspect ice thickness probe for
physical damage. Look for bulging, cracks around
the nipple or deformed pivot pins.
2. Verify ice thickness probe gap is approximatelyď€
9/32” (7 mm)
3. Make sure the ice thickness probe wire doesn’t
restrict movement.
4. Perform Ice Thickness Probe tap test:
• Press the menu button, scroll down to Service,
press the right arrow, scroll down to Real Time
Data, press right arrow - With the brackets around
Time & Temp press the right arrow - Scroll down
until 100Hz &120Hz are displayed. Slowly
increasing and decreasing numbers typically in the
200Hz to 300Hz range will display to the right of
100Hz &120Hz.
• Lift the Ice Thickness Probe and continuously tap
the nipple while watching the numbers to the right
of the 100Hz and 120Hz. There is a slight delay
while tapping.
Pass Numbers increasing into the thousands indicates a
properly working ice thickness probe and control
board.
Fail Numbers do not move or do not increase into the
thousands - Ohm the ice thickness probe.180 Part Number STH025 7/13
5. Ohm Ice Thickness Probe
NOTE: Verify meter leads are properly connected to
VOM with the red meter lead connected to positive &
the black meter lead connected to negative
• Disconnect Ice Thickness Probe from control
board
• Connect red meter lead to the red wire and the
black meter lead to the black wire - Normal
readings = 1.4 to 2.5 KΩ's.
• Reverse leads - Connect black meter lead to the
red wire, red meter lead to the black wire - Normal
readings = 1.2 to 1.5 KΩ's.
6. Check control board voltage
• Set VOM to DC voltage scale - Check voltage
across the top and bottom pin - Normal readings =
3.25 to 3.35 VDC.
Pass Ohm values are within range - Check control board
voltage at the ice thickness probe connection.
Fail Replace ice thickness probe.
Pass Control board voltage is normal
Fail Replace control board