Ding Ding Ding, we have a winner. It is just as you suggested. The probe is touching the scale in there. This unit is somewhere around 12 years old with no filtration on it, the scale has built up so high that it's touching the probe and as suggested, the other side is right on it's tail. New steam generators are $2800.00 each so they are going to replace the unit. I am going to keep it for parts & plan on cutting one of the generators apart. I will post a pic. Thanks all.
I appologize to badbozo for not making it clear that this was a gas unit.