I am looking to replace the furnace and central AC in my home. 2250 sq. ft, 2-stories, warm climate (85 to 110 in summer, high-30s to mid-50s in winter), moderate humidity. Current system is 4 tons and 30 years old. Coil and furnace in attic. I've been trying to do my research but it's overwhelming at times.
I've been getting quotes from a variety of HVAC contractors. Of course, the prices and demonstration of knowledge are all over the place, though no one mentions Manual J and calculations are limited to "hmm, at 2250 sq. feet, you're between 4-ton and 5-ton..."
1. Several contractors have pitched the Gree Flexx (sometimes branded as GE Connect) outdoor unit (paired with various blowers made by other manufacturers) as if it's the greatest thing ever. I've been researching them and have reservations. I see that they're a Chinese brand, many pros on these forums have noted they have next to nothing for tech support in the U.S., and there are concerns about misleading specs (e.g. a 49,000 BTU system being sold as a "5 ton", unrealistic 20 SEER rating). The features sound fancy, but of course all of the flashy features in the world do you no good if the system breaks down after a few years, nobody wants to service it, and it's impossible to get warranty replacement parts from China. I can't help thinking that contractors are pushing it just because they'll make higher margins on it. Does anyone have experience installing or servicing these systems, and any feedback on reliability/longevity/ease of maintenance? Also, am I correct in thinking that there won't be an AHRI number for a Gree because it's a foreign system getting paired with a different brand's blower?
2. Do Consumer Reports reliability and customer satisfaction numbers mean anything to you guys? Over the years they consistently show that certain brands have better reliability ratings, but those are based on customer surveys, since CR can't realistically test the systems themselves.
3. What's the deal with AC Pro? Nearly contractor I've gotten a quote from has offered an AC Pro as their budget model. I know in some cases they are just rebrands - for example, one contractor quoted me an AC Pro model 4AC16L48P, which is manufactured by Allied (a division of Lennox), and then sold under various brand names such as Summit, Concord, and Ducane.
4. One contractor told me they've stopped installing American Standard furnaces because they're "way too loud", leading to numerous customer complaints. Is that a known problem with the brand, or a potential problem with the installer?
5. Several contractors have included "Install 220V electrical" in their quotes for a traditional AC/Furnace system. However, with the in-person conversations, they make it sound like I'd only need to upgrade to 220V electrical if I switch to a heat pump. Is that correct?
I've been getting quotes from a variety of HVAC contractors. Of course, the prices and demonstration of knowledge are all over the place, though no one mentions Manual J and calculations are limited to "hmm, at 2250 sq. feet, you're between 4-ton and 5-ton..."
1. Several contractors have pitched the Gree Flexx (sometimes branded as GE Connect) outdoor unit (paired with various blowers made by other manufacturers) as if it's the greatest thing ever. I've been researching them and have reservations. I see that they're a Chinese brand, many pros on these forums have noted they have next to nothing for tech support in the U.S., and there are concerns about misleading specs (e.g. a 49,000 BTU system being sold as a "5 ton", unrealistic 20 SEER rating). The features sound fancy, but of course all of the flashy features in the world do you no good if the system breaks down after a few years, nobody wants to service it, and it's impossible to get warranty replacement parts from China. I can't help thinking that contractors are pushing it just because they'll make higher margins on it. Does anyone have experience installing or servicing these systems, and any feedback on reliability/longevity/ease of maintenance? Also, am I correct in thinking that there won't be an AHRI number for a Gree because it's a foreign system getting paired with a different brand's blower?
2. Do Consumer Reports reliability and customer satisfaction numbers mean anything to you guys? Over the years they consistently show that certain brands have better reliability ratings, but those are based on customer surveys, since CR can't realistically test the systems themselves.
3. What's the deal with AC Pro? Nearly contractor I've gotten a quote from has offered an AC Pro as their budget model. I know in some cases they are just rebrands - for example, one contractor quoted me an AC Pro model 4AC16L48P, which is manufactured by Allied (a division of Lennox), and then sold under various brand names such as Summit, Concord, and Ducane.
4. One contractor told me they've stopped installing American Standard furnaces because they're "way too loud", leading to numerous customer complaints. Is that a known problem with the brand, or a potential problem with the installer?
5. Several contractors have included "Install 220V electrical" in their quotes for a traditional AC/Furnace system. However, with the in-person conversations, they make it sound like I'd only need to upgrade to 220V electrical if I switch to a heat pump. Is that correct?