What’s the model numbers of the Daikin, as typically the manufacturers warranty ( once registered ) is 12 years on all parts, compressor, functioning parts and coils.

California or Quebec need not be registered to receive the manufacturers maximum warranty.

Try getting a extended labor warranty backed by Daikin. It’s called Asure. Their extended labor warranty are either six or twelve years and are backed by Daikin, they don’t use a 3rd party company like many of the big names like Carrier, Trane, Lennox as examples only. If the Installing Contractor is offering the extended labor warranty and they go out of business during the labor warranty period your stuck without a labor warranty. If it’s a basic one year or two years labor warranties, typically those are backed by the Contractor. If your looking at a much longer extended labor warranty thinking your better off getting the warranty backed by the manufacturers.

Have not personally dealt with Daikin with warranty issues.

You don’t mention in your post how long the labor warranty is for and who’s backing it.

Read the warranty page of the brand model you decide on, those typically are readily available online.

 

OD: RZQ42TAVIJU (SkyAir heat pump)
ID: FTQ42TAVJU (air handler)

Right, this is a labor-only warranty, because the unit comes with a 10-year parts warranty automatically (being a CA resident, we don't even have to register the unit to be eligible).

Confusingly, we were first offered an Asure 12-year labor warranty. But then when it came time to signing the papers and paying for it, it was a 10-year Goodman. Since that was for an a/c & furnace, we knew it was not the correct warranty. We called Daikin to ask what extended warranty covers our SkyAir units, but as usual, they refuse to give any information to homeowners. So we're still working out the details with our installer.

In the meantime, that phrase that I quoted above (which seems to be in both the Daikin & Goodman warranties, so I assume it's the same for Asure) is what I'm concerned with. Sounds like maybe my concern is not valid, though.

 

Goodman and Amana ( under Daikin umbrella ) labor warranties are called Asure also. I believe Daikin and York are the only manufacturers that actually backs their extended labor warranties and the others mentioned and several other named brands use a 3rd party. Some manufacturers do not offer extended labor warranties as far as I know.

There are also money in your pocket rebates, system needs to be a AHRI matched system meeting a minimum SEER and possibly a minimum EER and HSPF for your state. Did they mention rebates to you?

This your system?

https://www.daikinac.com/content/assets/DOC/SubmittalDataSheets/SkyAir/FTQ42TAVJUD-RZQ42TAVJU.pdf Dated 2019

 

There are also money in your pocket rebates, system needs to be a AHRI matched system meeting a minimum SEER and possibly a minimum EER and HSPF for your state. Did they mention rebates to you?

This your system?

https://www.daikinac.com/content/assets/DOC/SubmittalDataSheets/SkyAir/FTQ42TAVJUD-RZQ42TAVJU.pdf Dated 2019

Oh, yeah, we were well aware of the rebates (that's what got us into doing this), but thanks for mentioning it, just in case.

Yes, they look like our units.

 

Depends on dealer to dealer.

Lack of maintience would be a reason for denial.

Damage due to outside forces.
Cosmetic damage that does not affect operation.

Normal wear and tear counts as warranty.

I’ve never been kicked back for a Goodman warranty claim.
It’s been about 5 years since I’ve personally filed a claim.

 

We had a guy 10 years ago wanted a Goodman heat pump as it was cheap. Boss bundled in a Goodcare warranty. It did save him a bunch as the unit was trouble. Was cuz a beautiful American Standard just took the Goodman's place,

 

In practice, they often have no way of knowing whether a failure was a manufacturer's defect or a circumstance of the installation (and sometimes it's a combination of the two) so they're not strict about "proving" whether the failure was the manufacturer's or contractor's fault. Almost always, they will honor the warranty without asking questions. This goes for Daikin and all the major manufacturers.

But they put that language in there to give them a way out if they think the warranty is being abused. For example, if the compressor fails after 6 months after installation, and then fails again 6 months later after being replaced, they might send a rep out to the house to look at the installation. If it's incorrect, they can void the warranty without breaching the contract.

Another clause they usually put in there is requiring regular maintenance on the system. Again, they almost never actually check this when someone puts in a warranty claim. But if there's an unusually troublesome unit/customer, the manufacturer could ask them to produce maintenance records, and void the warranty if they couldn't, without even having to prove the install was bad.

 

Thanks, everyone. Sounds like we have nothing to worry about, as far as Daikin trying to worm out of paying for a legitimate repair.

So we'll probably buy the warranty, if/when we can find out which one actually applies, and how much it costs.