The guy that found yours called right before you to get a price on it.....

 

Yes you are being petty. It's not like you lost a Leatherman.

This should be titled the Sog sob thread.

 

I can arrange that.

 

None in SC...

 

I don't think so, but I do the same.
Years ago at Circuit City I asked an audio employee to page the salesman for the gamer area. He told me to "just look out for a girl with a red shirt and glasses." Never went back to any of them again.

 

RoBoTeq Yes you are being petty. It's not like you lost a Leatherman.

This should be titled the Sog sob thread.

jrbenny Quote:

I can arrange that.

RoBoTeq Quote:

I dunno. Do we want him crying even more?

I called to complain about you two........................they left me on hold...


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I called to complain about you two........................they left me on hold...


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Now this thread has turned into a Sog Saga.

 

What kind of cheese goes with that whine?

 

Ummm, how the eff am I going to cut the cheese without my Sog multi-tool...oh, wait a second...hehe I just cut the cheese...

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Call them back and ask the same thing. But this time mention you want to buy 100 of them.

Then you'll get some service.

 

You, my fine feathered friend have hit on a good idea...

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Oh my gawd Chuck. I went to the "Sog" website to see what you had lost.

"SOG TOOL CORP"


I'd suggest you just kiss that un goodbye!, I bet your 3 customers were always laughing at you anyways!

 

You will find those Umm tools in the glove box of a certain Cadillac, driven by a certain member of this site...who by the way has a wonderful daughter living in Boston...


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Lowes and Johnstone carry some sog multi's bummer you lost it.

 

Johnstones no longer carries them, I'll look into Lowes and see what they have...

Oh, the place that left me on hold has 140 of them..............on back order...

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Did he leave yet. Can we talk about him now.

 

That's nice ...that's real nice...I go to a job and save their bacon and you guys are funning around...you know what I got the system running, I will return with parts tomorrow...they could of showed some appreciation with a small gift...like umm...oh maybe a Sog multi-tool...but no...what ingrates...

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Not Sog Saga, it is at the heart of where alot of businesses go wrong,

Crappy customer service gets you negative referrals. In this case, if you are in retail then you better be interested in selling retail. They are paid lousy, work lousy hours, but you would think they would want to hang on to something...shall I dare say it? professional pride. I know depression is real but hey depression doesn't necessarily mean you sleep well at night.

You are justified in being disturbed in the lack of interest, you should be and the fact this isn't your 1st negative experience with this vendor only further justifies your ire.

Just in our industry, how often are we being compared to the "other" service company who just did not know what customer service was. I would rather be singled out as being the best of the best as opposed to "oh, they were great because they weren't like the other.

I keep thinking back on that 20/20 expose where they filmed the hvac tech peeing into the customer's laundry tub just because it was his thing to do. . . now all our customers think we all do this.

Seriously, just with our industry, for every complaint we do receive, there are 20 others we do not even get to hear about and absolutely no oppurtunity to make it right. Take the correct attitude, complaints are an oppurtunity, look up the business owners name and address through the Sec of State and send them a letter offering them the oppurtunity to make things right. The response will tell you whether or not you feel confident in posting the actual business name in a forum such as this so we all can have the benefit of your experience.

 

Well Robo and JR… I just wanted to update you...cause I know deep down you both truly care...


Well, I could not find my lost one...searched everywhere...but I did find the one I lost a few years ago...it unfortunately has two broken parts...then I knew I had an old leather case somewhere...I found it and started using that one until I could find a new one...

Then I found a place that had one left, so I bought it (it was to much money but very nice)...


Then yesterday I found the one I lost, it was in plain view at the house... Me thinks one of my sons may have borrowed it and then returned it...why did they not just simply tell me...might be about them loving their life’s.

Now I have three, one is new, one is slightly used, one is beat up and well worn...


I am happy with the outcome of these events, as I am sure all of you are...


Thanks for all of your support and best wish's...it does my heart good to know you guys care...you really care...

 

Man, I so am so happy that you found your sog. Since you have an extra, can I have your new one?

 

I just went over to the post office...seems the rates went up today...I didn't have enough money on me...umm just send me eighty dollors +s/h and I'll get the sog right out to you ...



Oh, just one other thing...you will have to send more if you want the one that's not broken...


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Quit being petty, you cheeky bastard you...