Hello!
We have Bryant evolution 5 ton 24 sear heat pump (model 284ANV060) that is less than a year old. I live in New York and when the outside temperature is very cold (say around 20-40F) the heat pump is totally useless. The air that comes from the vents is cold and basically cools down the house when we’re trying to warm it up.
The strange thing is that on a few occasions when it was really cold (20F) it worked really well and hot air was coming from the vents and it was great! This has only happened a few times but seems very weird. There is no auxiliary heat in this system at all so I’m not sure why it worked so well on those extremely cold days.
Now, we do have a completely separate boiler which works fine so it’s not like we’re without heat. But the company that installed the system told us the heat pump is “supplemental” heat only. But from what we’ve seen it’s basically useless as we can only really use it for heating when it’s really not that cold.
So basically just wanted to get some thoughts from some pros around if this system should actually provide some heat when it’s around freezing temp outside or should we just not bother with trying to use it for heat at all.
Thanks!
We have Bryant evolution 5 ton 24 sear heat pump (model 284ANV060) that is less than a year old. I live in New York and when the outside temperature is very cold (say around 20-40F) the heat pump is totally useless. The air that comes from the vents is cold and basically cools down the house when we’re trying to warm it up.
The strange thing is that on a few occasions when it was really cold (20F) it worked really well and hot air was coming from the vents and it was great! This has only happened a few times but seems very weird. There is no auxiliary heat in this system at all so I’m not sure why it worked so well on those extremely cold days.
Now, we do have a completely separate boiler which works fine so it’s not like we’re without heat. But the company that installed the system told us the heat pump is “supplemental” heat only. But from what we’ve seen it’s basically useless as we can only really use it for heating when it’s really not that cold.
So basically just wanted to get some thoughts from some pros around if this system should actually provide some heat when it’s around freezing temp outside or should we just not bother with trying to use it for heat at all.
Thanks!