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OP get the original installer out there. Tell him you want a load calculation done on your home and to show you the results. Then when the equipment is the wrong sized. They need to make it right and change it out at no cost to you. Adjusting the blower speed will quiet the noise, but it will not change the fact that the equipment is oversized!!!

If they say “based on my XX years of experience”
tell them no you been doing it wrong for those many years.


With you getting the York, I sure hope you got the extended labor warranty. You’re going to get to know your installing company REAL well!!!
Blower motors and coils will be getting changed all the time
 
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OP get the original installer out there. Tell him you want a load calculation done on your home and to show you the results. Then when the equipment is the wrong sized. They need to make it right and change it out at no cost to you. Adjusting the blower speed will quiet the noise, but it will not change the fact that the equipment is oversized!!!

If they say “based on my XX years of experience”
tell them no you been doing it wrong for those many years.


With you getting the York, I sure hope you got the extended labor warranty. You’re going to get to know your installing company REAL well!!!
Blower motors and coils will be getting changed all the time
I wish it was that easy. Never going to happen.


Too the OP
Your Screwed. Get a different contractor you may be able to reduce the sized of the outside unit and get away with it. Can’t tell from here!
 
Discussion starter · #29 ·
The only reason I got the York was because of the extended warranty. The company pretty much said that they are all the same and the motors will need to be replaced or fixed.
After reading what you have all been saying is making me doubt my installer and the York unit. It was only installed Thursday.
 
My company completely dropped the York line because of all the problems they were having. Even though the customers have the extended warranty. They would still get pissed. I understand, yes it doesn’t cost you any money, but it’s still the hassle of getting the company out there, adjusting your schedule to make room for the repair. Etc.
 
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The original installer will just get the load calculation numbers fudged to equal what he installed.

Needs an independent load calculation by someone without skin in the game.
OP get the original installer out there. Tell him you want a load calculation done on your home and to show you the results. Then when the equipment is the wrong sized. They need to make it right and change it out at no cost to you. Adjusting the blower speed will quiet the noise, but it will not change the fact that the equipment is oversized!!!

If they say “based on my XX years of experience”
tell them no you been doing it wrong for those many years.


With you getting the York, I sure hope you got the extended labor warranty. You’re going to get to know your installing company REAL well!!!
Blower motors and coils will be getting changed all the time
Sent from my SM-G965W using Tapatalk
 
You need to find an independent company that will do a manual j and d on your home.
Google hvac load calculation west palm and call
 
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Look if you lower your blower speed, yes it will decrease the noise, but at the end of the day you are still oversized!!! I hate to seem like an a55. But it’s the honest truth
 
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Discussion starter · #40 ·
Update – so the tech came out again – he reduced the air handler motor speed from 4 to 3 (it has 5 speeds and was set on 4 originally). He then went outside to the air compressor and connected his digital meter up and set the subcooling to the correct value – took about 15 minutes.. He had to let out some freon to achieve the correct setting according to the manufacturers label.

The air handler is a little quieter. I then asked about the condensation and pointed out the gaps around the pipes going into the unit. He opened the panels and put some rubber gasket on the panel as well as this black putty type sealer on the outside around the pipes. The condensation has been reduced a little but is still there. I will give it a day or two to see what happens.

There was one more strange thing that happened 3 times – at night the temp was set to 74 degrees – I know the unit turns off after roughly 10 minutes – well my bedroom door was closed and the unit had been running for over half an hour. I went to check and temp was set to 74 on the thermostat but the actual house temp was 78. I could hear and feel air coming out from under the door so I left the door open and within 10 minutes the temp went down to 74. I tested this 3 times with same results. The only thing I can think of is that the door is within 10 feet of the air return. Suggestion from the tech is to put a jumper return from the bedroom to the living room on the ceiling, and while doing so I would add the other 2 bedrooms as well. They are on the far end of the house.

Thoughts / suggestions?
 
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