Hi
I'm trying to understand a LON integration issue which one of our US distributors is struggling with.
I'm a FAE for Vapac Humidity controls in the UK. Our products are Neuron/FTT based, and whilst they are not LONMark certified they do provide resources (SNVTs, SCPTs) etc to allow integration into Lon systems.
A customer in the US is claiming one of our devices is not fit for purpose because it is not possible to integrate it with a Johnson Controls NAE. Principally, our device operates from a hardwired RH sensor. However we provide a network variable input (nviHVACRH) which can be used to obtain the RH value over the network. For our device to use the nvi (over the hardwired sensor value) it must be *bound*
I'm led to believe that the JC NAE is not able to bind NVs and therefore the customer is unable to send the RH value over the network to our devices. Since this product is not available here in Europe, and documentation is not readily found I'm trying to understand how true these claims are.
I'm intrigued to hear any of your views or comments on the above. Especially what is the real score with the NAE, do people like it etc?
Thanks in advance
Jeff
I'm trying to understand a LON integration issue which one of our US distributors is struggling with.
I'm a FAE for Vapac Humidity controls in the UK. Our products are Neuron/FTT based, and whilst they are not LONMark certified they do provide resources (SNVTs, SCPTs) etc to allow integration into Lon systems.
A customer in the US is claiming one of our devices is not fit for purpose because it is not possible to integrate it with a Johnson Controls NAE. Principally, our device operates from a hardwired RH sensor. However we provide a network variable input (nviHVACRH) which can be used to obtain the RH value over the network. For our device to use the nvi (over the hardwired sensor value) it must be *bound*
I'm led to believe that the JC NAE is not able to bind NVs and therefore the customer is unable to send the RH value over the network to our devices. Since this product is not available here in Europe, and documentation is not readily found I'm trying to understand how true these claims are.
I'm intrigued to hear any of your views or comments on the above. Especially what is the real score with the NAE, do people like it etc?
Thanks in advance
Jeff