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#21 ·
Hmmmmm, no takers? Sounds like a great opportunity Frank. Unfortunately, I am prolly gonna be retiring in about 5 years and don't think I would make the move. Although hangin out at your adult beverage location might make it all worthwhile!!!!:cheers:
 
#23 ·
Frank, it seems like you work for a really good company. They are hard to find these days. Good luck. I'm sure you shouldn't have any probs. finding some qualified techs.

To the guys discussing callbacks:

In a year with 2080 standard working hours, a 2.5% callback rate would mean you're spending an average of 52 hours a year going back on stuff you should have fixed right the first time. If I spend 5 hours going back on something, it raises eyebrows in my office. If I got anywhere near 7.5%, I'd probably be out of a job.
 
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#24 ·
I'll get more info on it. It's somewhat complicated, there's a formula for the Christmas bonus based on callback percentage & other factors. Also non-billable paid rework time is considered our callbacks. If you can eat the time yourself it's a little bit of a break. A Unitary ST III (Tradesman 3) is allowed less callback than a Unitary ST II (Tradesman 2) and allowed more than a Commercial ST IV (Serviceman) would.
 
Discussion starter · #25 ·
thanks for the kind words Rob!!!!!!!!!!!:putergreet:








Tech Rob said:
Frank, it seems like you work for a really good company. They are hard to find these days. Good luck. I'm sure you shouldn't have any probs. finding some qualified techs.

To the guys discussing callbacks:

In a year with 2080 standard working hours, a 2.5% callback rate would mean you're spending an average of 52 hours a year going back on stuff you should have fixed right the first time. If I spend 5 hours going back on something, it raises eyebrows in my office. If I got anywhere near 7.5%, I'd probably be out of a job.
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#26 ·
You let me know, Frankie, and that little US Mail truck will come bouncing over those RR tracks with a package for your boss!!!!
 
#27 ·
OK, here it goes. If you're the proposed Engineered ST V - Chiller Systems, your Christmas bonus could be as high as 10%. Remember some of the contributing factors are callbacks, gross profit, write-ups & a cap on the bonus of 2,000 straight time hours. We'll only factor for callback deduction, @ minus 2.5%. I believe that's the max for that Level. $88,100/yr for 2,000 hours, (10% - 2.5% = 7.5%), the bonus would be $6,607.50, remember gross profit, write-ups, etc., have not been factored.
 
Discussion starter · #28 ·
i would say that is CLEARLY based on merit!!!!!!!!!!!!!!!!!!!!!!:cheers:









prounionelp said:
OK, here it goes. If you're the proposed Engineered ST V - Chiller Systems, your Christmas bonus could be as high as 10%. Remember some of the contributing factors are callbacks, gross profit, write-ups & a cap on the bonus of 2,000 straight time hours. We'll only factor for callback deduction, @ minus 2.5%. I believe that's the max for that Level. $88,100/yr for 2,000 hours, (10% - 2.5% = 7.5%), the bonus would be $6,607.50, remember gross profit, write-ups, etc., have not been factored.
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#31 ·
Hypothetically speaking, one callback in 20 calls is not necessarily 5%. What if you run 20 calls averaging 2 billable hours a piece, and then have 1 callback that takes 40 unbillable hours to resolve because someone really screwed up?
 
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Discussion starter · #33 ·
no resume needed John!!!!!!!
I will send you a plane ticket tomorrow!!!!!!!!!!!!!!!!!!:CU:



flange said:
if I send you a copy of my union card does that qualify as a resume' ? I am sure my current boss would give me a good recommendation...
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#36 ·
Frankay. my lil pond is the mighty atlantic........... however my wife and I have been discussing relocation. Typically though we were trying to get our youngest through to graduation in june. I do have some doubts about my own ability now that you guys have pointed out about callbacks and my own lack of exoerience on that big ol pump stuff!
Hats off to ya brother..... when ya want to retire and teaach me a thing or two.... let me know! I will be there in a heartbeat and we can learn thru lessons at the hilltop!
 
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